Europcar introduces emergency medical assistance

Europcar has introduced emergency medical assistance for its customers. With this new product offering, customers have access to emergency medical transportation 24 hours a day, seven days a week in the event of a medical emergency when using Europcar’s rental vehicles.

The emergency medical assistance, provided by Europ Assistance, gives customers access to an independent national network of about 5 000 emergency medical personnel ready to respond to a call.

At R20 a day, the cover includes the following benefits:

• 24-hour emergency advice and assistance call centre.
• Immediate dispatch of emergency medical services to provide life-saving assistance.
• Emergency transportation by air or road ambulance.
• Following an accident, the customer’s children are transported to a place of safety.
• Return of mortal remains in the event of a death as a result of a medical emergency.
This cover is valid for travel in South Africa, Namibia, Botswana, Swaziland and Lesotho.