A bachelor’s degree/diploma and Five (5) to Seven (7) years of Training experience, or a similar combination of education and experience
At least Three (3) to Five (5) years of experience as a Skills Development Facilitator
A National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage
Accreditation as Facilitator, Assessor and Moderator is required
Accreditation as Skills Development Facilitator (SDF) is required
Experience on LMS
Tourplan NX experience
LMS System set-up management
Conduct monthly Induction, and other internal systems training, including Tourplan NX.
Development and facilitation of training interventions for all levels of staff
Develop, produce and write training material as required
Pro-actively develop, produce and write content for online training (including but not limited to videos, questionnaires, surveys, games, etc.) on the company’s platforms
Encourage participation of online training initiatives
Evaluation and reporting of results within the Human Capital Team and other Departmental Heads
Manage and oversee the scheduling and arranging of training interventions – both internal and external
Conduct internal training interventions and workshops
Oversee the Supplier training coordination
Evaluate all training intervention outcomes
Manage outsourcing of various training interventions
Conduct required training throughout the business including the regional and Global offices (Cape Town, East Africa, etc).
Manage the Bursaries
Change Management – Keep abreast with changes in work processes, and ensure that training interventions are held or current interventions are amended accordingly. Ensure that process changes are communicated and trained on through the business units.
Pro-actively suggest training interventions to all Tourvest Destination Management staff
Discuss personal developmental plans with all stakeholders
Implement the personal developmental plan