Product Manager

Product Manager

New
Agency:
Tour d'Afrique
Posted On:
Reference Number:
0000847
City:
Milnerton
Province:
Western Cape
Country:
South Africa
Contract Type:
Permanent
Industry Sector:
Tour Operator Local (SA)
Availability:
Immediately or as soon as possible
Salary:
Market related
Required Qualifications:

Qualifications and skills
• National Senior Certificate (Matric)
• Diploma in Contracting/Tourism (advantageous)
• 5-7+ Years experience in product for an inbound DMC
• In-depth knowledge of Southern & East Africa (with a focus on 4★ and 5★ offerings)
• Office based position in Cape Town
• Excellent negotiation and relationship management skills 
• Strong interpersonal skills to work effectively in a team and manage client relationships
• Be a deadline driven individual who shows extreme attention to detail
• Ability to work under pressure and manage multiple priorities 
• Computer literacy, with experience in booking systems, Tourplan (advantageous), WETU, and/or CRM software 
 

Description:
We are seeking a dynamic and experienced Product Manager to join our team. This role is responsible for the development, contracting, and ongoing management of our destination product portfolio, ensuring we offer competitive, high-quality, and unique travel experiences. Working closely with local and international partners, the successful candidate will play a key role in strengthening supplier relationships, negotiating favourable rates, and ensuring our products remain aligned with our client expectations.

Core Responsibilities:
• Build and strengthen long-term relationships with key suppliers and partners
• Negotiate rates, favourable terms, tactical offers, and value-added inclusions
• Travel for site inspections, supplier meetings, and trade events as required
• Develop, maintain, and continuously refine tours and itineraries
• Manage rate contracting and ensure accurate, timely updates across internal systems and platforms
• Reporting of sales performance
• Lead ongoing product training for teams
• Coordinate site inspections
• Assist with content for newsletters and pricing packages/sample itineraries
• Support Finance with supplier agreements and pricing queries
• Work closely with sales team
• Ensure product accuracy, consistency, and quality across internal systems
• Drive continuous improvement of systems, processes, and workflows

Contact Details

Contact:
Magdene Hoon
Phone:
E-mail Address:

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