Middle East tensions increase booking hesitation

The escalation of conflict in the Middle East is beginning to affect Southern and East Africa’s inbound tourism sector with industry leaders warning of operational disruption and softer forward demand.

While widespread cancellations have not materialised, the greater concern is suppressed enquiries and delayed booking decisions during a key long-haul sales window.

Stranded passengers and operational response

Speaking to Tourism Update, Rob Hetem, Director: Strategic Development at T-Cubed Consulting, said the implications are direct and indirect.

“From a South and Southern Africa inbound tourism perspective, conflicts in the Middle East have direct operational implications and broader psychological effects on long-haul travel demand. We are already seeing impacts across the value chain from cancellations and disrupted itineraries to stranded passengers and suppressed forward enquiries.”

Hetem explained that Southern Africa’s exposure occurs in two ways: through direct visitation from Middle Eastern markets and through global reliance on Gulf hub connectivity for travellers from Europe, Asia, North America and the rest of world.

“At present, the most immediate concern has been travellers already in destination who cannot return home as planned,” he said. “These passengers require accommodation extensions, flight rebooking and logistical support.”

He stressed the need for coordinated responses across government and industry, adding: “How we collectively, as a destination, care for stranded visitors can significantly influence long-term reputation and trust.”

Shelley Fernandes, Client Experience Manager at Go2Africa, confirmed limited but tangible disruption.

Seven guests travelling over the weekend were impacted by flight disruptions, including one cancelled departure out of New Zealand. In each case, guests opted to reroute with alternative airlines or adjust itineraries rather than cancel their trips.

“Importantly, we have not seen cancellations as a result of this,” she said.

“Our role is to stay calm, informed and solution-focused,” Fernandes added. “We are in close contact with our travellers and we are supporting each booking on a case-by-case basis.”

David Ryan, Founder and CEO of Rhino Africa, said there have not been major operational disruptions. However, many US and European guests rely on Middle Eastern carriers such as Emirates and Qatar Airways.

“Any instability in that region creates sensitivity around routing,” Ryan said. “Alternative European hubs remain viable but the perception of complexity influences booking confidence.”

Aviation risk and connectivity exposure

Hetem warned that even modest airspace restrictions can have downstream effects.

“Even where flights continue operating, longer routings can increase travel times, reduce aircraft utilisation and create cascading delays across networks while pushing up the cost to consumer and excluding Southern Africa as a destination choice.”

Reduced capacity through major Gulf hubs can lower seat availability and increase fares, deterring discretionary travel. “Even short-term capacity reductions during peak booking periods can affect visitor numbers months down the line with long-tail effects,” he added.

Booking hesitation rather than collapse

“In the luxury safari segment, the impact of geopolitical tension is rarely immediate cancellations; it is delayed commitment,” said Ryan.

He said enquiries continue but conversion ratios have softened with clients taking longer to commit. “It reflects caution rather than a collapse in demand – hesitation at the point of investment during what would ordinarily be a high conversion window.”

The US market has been the most reactive while UK and European markets remain steadier.

Fernandes said Go2Africa’s leads and February bookings have remained steady. “At this stage, we are not seeing a material shift in demand, lead times or routing preferences.” However, clients are asking more about air access, alternative routes and insurance.

Market psychology and forward risk

“Travel decisions are highly sensitive to perceptions of safety and certainty,” said Hetem, noting pre-emptive cancellations and delayed decision-making, particularly among US travellers.

Uncertainty around flight reliability, insurance and rising fuel costs could suppress demand beyond the immediate conflict.

“The current timing is particularly challenging,” Hetem noted as Middle East trade would typically be preparing for peak outbound travel and major trade engagement events such as Arabian Travel Market in May.

Ryan cautioned that the slowdown cannot be attributed to the Middle East conflict alone. Recent instability in Venezuela, significant US snow storms and currency movements have also influenced sentiment.

“The fuller impact of the current tensions will likely only become clearer in coming weeks.”