SATSA is reassuring travellers and trade partners concerned about reports of localised xenophobic incidents in parts of South Africa.
The association said the incidents appear to be isolated and there is “no indication of broader disruption to tourism activity” at this stage.
“South Africa remains open and welcoming to visitors from across Africa and the world,” SATSA said, adding that the tourism sector continues to operate as normal.
The association condemned “all forms of xenophobia, intimidation and violence” and encouraged members to respond to traveller concerns with calm and factual reassurance.
SATSA also urged members to avoid sharing unverified information and to provide context reflecting the localised nature of the incidents.
In a statement, Department of International Relations and Cooperation (DIRCO) said the South African government has moved swiftly to condemn acts of confrontation and intimidation and instructed law enforcement authorities to act against perpetrators.
South Africa’s Minister of International Relations and Cooperation Ronald Lamola engaged with counterparts from Ghana and Nigeria to reaffirm South Africa’s commitment to protecting residents and visitors.
The department also cautioned against “manipulated footages and divisive narratives including fake videos” circulating on social media.
DIRCO said South Africa remains committed to Pan-Africanism, regional cooperation and lawful migration management while stressing that incidents should not be used to undermine bilateral relations or escalate tensions.
