Sports Specialist

 To design, quote and book various inbound and outbound journeys for
the Sport and Events division for B2B and B2C markets – especially
focused on Sports and Events environment.
 To pro-actively assist in Product Development and ensure current
product is updated, costed and relevant to client demand.
 To exceed customer expectations, meet operational deadlines and
achieve set sales targets.
 Striving for excellence managing all tasks!
 Identifying key activities and priorities which tie in with timelines for TDM Sports and Events
strategies and specifically SPORT.
 Implement and communicate operations plan and solutions in line with the business plans
 Ensure existing client retention and satisfaction
 Promote high motivation of staff and lead by example
 Ensure professional management standards are adhered to and staff members respect for skill
and charisma (not authority)
 Maintain working knowledge of policies and relevant government regulations
 Set, monitor and drive operations goals HARD
 Maintain budget responsibility and measure profitability
 Work closely with Ops Manager to set and/or implement policies, procedures and systems and to
follow through with implementation.
 Manage existing and secure further customer relationships for sustainable growth and success
working closely with sales
 Effectively manage Financials of files managed and guests travelling