Mango has confirmed that its booking systems have gone down, barring any new bookings from being made.
Glenda Ingram, an ITC from West Beach Travel, told Tourism Update that she had a confirmed booking, but could not complete the payment because Mango’s website was down. Ingram said she had since lost that booking, and continued that Mango had a responsibility to the public, and to industry, but had yet to issue a statement advising on whether or not their bookings will be reinstated.
The airline has confirmed that it is aware of the problem, however the causes and full extent to which it is affecting its online channels is not yet known. The airline said it was working on the problem, but could not confirm when it would be resolved.
The airline has apologised for the inconvenience caused.
